# How I Built a Production Agent from 18 Years of Support Tickets
中文摘要
本文记录了如何将18年的杂乱支持工单转化为GitHub上的多智能体系统，并分享了开发过程中的经验与教训。
English Summary
This build log details transforming 18 years of messy support tickets into a functional multi-agent system on GitHub, including lessons learned from mistakes.
Original Excerpt
*A build log: from messy tickets to a working multi-agent system on GitHub, with the wrong turns kept in.* Continue reading on Medium »