The Missing Layer Between Contacts and Enterprise CRM
中文摘要
现有应用管理联系人或企业CRM，却缺少关系管理工具。本文探讨此缺失层级，倡导开发专用软件层。
English Summary
Apps manage contacts or full CRM, but dedicated tools for relationship management are missing. This article explores this gap between basic contacts and enterprise solutions, advocating for a new software layer.
Original Excerpt
Why we have apps for managing customers, but almost nothing for managing relationships. Continue reading on Medium »