What building an AI receptionist taught me about missed calls in Australian small businesses
中文摘要
建立AI接线员的经验表明，为澳洲小企业设计通话后的处理流程比追求拟人化声音更关键。
English Summary
Building an AI receptionist reveals that designing post-call workflows for Australian small businesses is more important than achieving a human-like voice.
Original Excerpt
The useful lessons from my day-to-day work are less about making a voice sound human and more about designing what should happen after the… Continue reading on Medium »