Why my users stuck with Claude after the trial
中文摘要
用户选择留在Claude并非仅因模型性能，而在于产品设计减少了使用摩擦，优化了整体体验。
English Summary
Users retain Claude subscriptions not just for model quality, but because minimal product friction and superior UX drive long-term retention.
Original Excerpt
People cancel AI subscriptions quietly. Not because the model is bad, but because the product leaks friction in places engineers… Continue reading on Medium »