Amazon’s AI assistant can now spot fake emails from the company
中文摘要
亚马逊推出AI助手新功能，通过比对官方记录和分析内容，帮助用户识别冒充公司的虚假邮件、短信或电话。
English Summary
Amazon's AI assistant now helps users detect fake emails, texts, or calls by comparing them with official records to combat impersonation scams.
Amazon is trying to combat impersonation scams with a new feature that allows you to use its AI assistant to determine whether an email, text message, or phone call actually came from the company. With the update, you can ask Alexa for Shopping about a message you received, and it will use AI to compare it "against a record of every message Amazon has sent," while also analyzing its contents, formatting, and the sender. As noted by Amazon, the assistant will only confirm that a message is real if it's "completely certain." An example shared by Amazon shows a customer asking, "Did Amazon just text me an OTP from 98626? Message came around 4: … Read the full story at The Verge.