Hospital bureaucracy as a failure of flow, not a surplus of paper
中文摘要
医院官僚主义的核心在于流程流转失效，而非单纯的文书繁多。
English Summary
Hospital bureaucracy stems from a failure of flow rather than a surplus of paperwork.
原文节选
The scene repeats itself with small variations, almost always without scandal: the physician enters the shift, finds a queue that began… Continue reading on Medium »