I Let XOra Handle My Company’s Support Calls for a Week. Here’s What I Found
中文摘要
作者让XOra自主AI处理公司一周的客服电话，结果显示其在管理规模化支持工作方面表现高效且稳定。
English Summary
The author tested XOra for a week, finding that the autonomous AI effectively managed the company's support call queue and improved operational consistency.
原文节选
Running a support operation means managing inconsistency at scale. When I handed our inbound call queue to XOra, Xccelera’s autonomous… Continue reading on Medium »