AI Can Structure the Workflow. That Doesn’t Mean It Has the Context.
中文摘要
AI能整理工作流程，但由于缺乏语境理解，难以解读复杂的客户咨询。
English Summary
AI can structure workflows but lacks the contextual understanding necessary to interpret complex customer inquiries.
原文节选
We tested AI on customer inquiries and found a distinction between organizing information and interpreting the circumstances around it. Continue reading on Medium »