Live Chat vs AI Chatbot: What Actually Converts Better?
中文摘要
文章探讨真人聊天与AI聊天机器人转化效果孰优孰劣，指出此类常见辩论常将客户互动挑战过于简化。
English Summary
The article debates whether live chat or AI chatbots convert better, suggesting the common comparison oversimplifies customer engagement challenges.
原文节选
The debate is usually framed too simply: Continue reading on Medium »