AI CRM Agents vs Traditional Automation: The Shift Businesses Need to Think About Carefully
中文摘要
企业需审慎考虑从传统自动化转向AI CRM智能体，因为高效并不等同于真正有用。
English Summary
Businesses should carefully consider shifting from traditional automation to AI CRM agents, as efficiency does not always equate to being helpful.
原文节选
A CRM Can Be Efficient and Still Feel Surprisingly Unhelpful Continue reading on Medium »