AI Shouldn’t Answer Every Call. Here’s Where We Draw the Line.
中文摘要
AI 接待员擅长处理常规任务，但某些通话必须由人工处理。本文探讨了划定界限及实现顺畅交接的方法。
English Summary
AI excels at routine tasks, but certain calls require human intervention. This article discusses setting boundaries and managing the handoff effectively.
原文节选
An AI receptionist is great at the routine stuff. Here are the calls that should always reach a person, and how the handoff should work. Continue reading on Medium »