How to Humanize AI Customer Support Without Policy Drift
中文摘要
人工智能客服不应脱离人情味，需在政策不变的前提下进行。
English Summary
AI customer support should be humanized without policy drift.
原文节选
Disclosure: I work on PenHuman. This article was originally published by the PenHuman Team and is cross-posted here with permission; the… Continue reading on Medium »