When Every BPO Vendor Has AI, What Are You Actually Selling?
中文摘要
当所有BPO供应商都配备AI时，企业必须寻找差异化价值，以避免在技术同质化的市场中失去竞争力。
English Summary
As AI becomes standard for all BPO vendors, companies must find unique ways to differentiate their value to avoid being commoditized in a saturated market.
原文节选
I’ve sat in enough vendor pitches to recognize the pattern the moment it starts. Continue reading on Medium »