The Future of AI Customer Support
中文摘要
人工智能正迅速重塑客户支持，近年变革速度远超过去二十年，推动服务从人工依赖向智能化与自动化转型。
English Summary
AI is rapidly transforming customer support, evolving from manual processes to intelligent automation faster in recent years than in the previous two decades.
原文节选
Customer support has been changing faster in the last few years than it did in the previous two decades. What used to depend entirely on… Continue reading on Medium »