The Missing Pieces of Enterprise AI in Salesforce: MCP and RAC Explained
中文摘要
Salesforce企业AI缺少MCP和RAC。客服人员寻求AI协助解决客户应用提交问题，揭示了这一不足。
English Summary
Salesforce enterprise AI lacks MCP and RAC. An agent asking an AI assistant for app submission help exemplifies this gap in real-world scenarios.
Original Excerpt
Imagine a customer support agent asking an AI assistant for help because a customer cannot submit an application. Continue reading on Medium »