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The Missing Pieces of Enterprise AI in Salesforce: MCP and RAC Explained

中文摘要

Salesforce企业AI缺少MCP和RAC。客服人员寻求AI协助解决客户应用提交问题,揭示了这一不足。

English Summary

Salesforce enterprise AI lacks MCP and RAC. An agent asking an AI assistant for app submission help exemplifies this gap in real-world scenarios.

原文节选

Imagine a customer support agent asking an AI assistant for help because a customer cannot submit an application. Continue reading on Medium »